What To Do In The Event Of A Leak:

• Turn off any equipment and eliminate any ignition sources without risking injury.
• Leave the area by foot immediately. Try to direct any other bystanders to leave the area. Attempt to stay upwind.
• From a safe location, notify the pipeline company (if known) immediately and call 911 or your local emergency response number. The company will need your name, your phone number, a brief description of the incident, and the location so the proper response can be initiated.

What Not To Do IN The Event Of A Leak:

• DO NOT cause any open flame or other potential source of ignition such as an electrical switch, vehicle ignition, light a match, etc. Do not start motor vehicles or electrical equipment. Do not ring doorbells to notify others of the leak. Knock with your hand to avoid potential sparks from knockers.
• DO NOT come into direct contact with any escaping liquids or gas.
• DO NOT drive into a leak or vapor cloud while leaving the area. 
• DO NOT attempt to operate any pipeline valves yourself. You may inadvertently route more product to the leak or cause a secondary incident.
• DO NOT attempt to extinguish a petroleum product or natural gas fire. Wait for local firemen and other professionals trained to deal with such emergencies.

What Does The Pipeline Company Do If A Leak Occurs?

To prepare for the event of a leak, pipeline companies regularly communicate, plan and train with local emergency responders. Upon notifi cation of an incident or leak, the pipeline company will immediately dispatch trained personnel to assist emergency responders. Pipeline companies and emergency responders are trained to protect life, property, and facilities in the case of an emergency. Pipeline companies will also take steps to minimize the amount of product that leaks out and to isolate the pipeline emergency.